2024-02-17
Vancouver Sun
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Canada's Civil Resolution Tribunal rules that Air Canada must give a passenger a retroactive discount, which was erroneously promised by the airline's chatbot
Air Canada appears to have quietly killed its costly chatbot support — https://arstechnica.com/... Jeffrey P. Bigham / @jbigham@hci.social : open season on “redteaming” these annoying company chatbo...
2019-02-07
TechCrunch
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Report: some iPhone apps use Glassbox's analytics SDK to record in-app user interactions without permission, and recordings sometimes don't mask sensitive data
And there's no way a user would know — Many major companies, like Air Canada, Hollister and Expedia, are recording every tap and swipe you make on their iPhone apps.
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