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VOICE ARCHIVE

Secretary Pete Buttigieg

@secretarypete
6 posts
2024-07-23
We have received reports of continued disruptions and unacceptable customer service conditions at Delta Air Lines, including hundreds of complaints filed with @USDOT. I have made clear to Delta that we will hold them to all applicable passenger protections.
2024-07-23 View on X
Reuters

FlightAware: Reeling from CrowdStrike-related outages, Delta has canceled 5,000+ flights since Friday, including 1,159 flights on Monday and 400+ on Tuesday

Delta Air Lines (DAL.N) CEO Ed Bastian on Monday said it will take the U.S. carrier another couple of days before its operations recover …

2024-07-22
We have received reports of continued disruptions and unacceptable customer service conditions at Delta Air Lines, including hundreds of complaints filed with @USDOT. I have made clear to Delta that we will hold them to all applicable passenger protections.
2024-07-22 View on X
Reuters

Reeling from CrowdStrike-related outages, Delta has canceled 5,000+ flights, including 1,384 on Sunday and 700+ for Monday so far, according to FlightAware

Delta Air Lines (DAL.N) struggled to restore normal operations on Sunday after last week's crippling global cyber outage …

2024-07-20
If you're affected by today's airline tech issues, bookmark https://flightrights.gov/. We created an easy-to-use dashboard in 2022 to show which airlines cover meals and hotels, and provide free rebooking when an airline causes a major delay or cancellation. [image]
2024-07-20 View on X
The Verge

BSODs hit thousands of Windows PCs due to “a defect” in an update from CrowdStrike, taking banks, airlines, and more businesses offline; Microsoft is aware

or CrowdStrike Microsoft : HELPFUL LINKS  —  Get notified of outages that impact you  —  Building reliable applications on Azure The Record : IT teams scramble to recover from Crow...

If you're affected by today's airline tech issues, bookmark https://flightrights.gov/. We created an easy-to-use dashboard in 2022 to show which airlines cover meals and hotels, and provide free rebooking when an airline causes a major delay or cancellation. [image]
2024-07-20 View on X
Wall Street Journal

A profile of CrowdStrike, founded in 2011 and used by 300 companies in the Fortune 500; Gartner: CrowdStrike has ~15% of the global security software market

The little-known company is very popular in Corporate America, contributing to the severity of the global IT outage

2023-12-19
This is a message to the entire airline industry: they must take care of passengers, or we'll use the full extent of our authority to hold them accountable.
2023-12-19 View on X
The Register

The US DOT fines Southwest Airlines $140M, in addition to customer refunds, for the December 2022 meltdown caused by its antiquated flight scheduling software

Brandon Vigliarolo / The Register :

2023-01-11
I have been in touch with FAA this morning about an outage affecting a key system for providing safety information to pilots. FAA is working to resolve this issue swiftly and safely so that air traffic can resume normal operations, and will continue to provide updates.
2023-01-11 View on X
Reuters

The FAA says normal air traffic is “resuming gradually” across the US after its Notice to Air Missions system failed; FlightAware: 5,400+ flights were delayed

U.S. flights were slowly beginning to resume departures and a ground stop was lifted after the Federal Aviation Administration …